SaaS Analytics

Discover why customers really cancel

ChurnLens analyzes cancellation patterns, support tickets, and usage data to surface the real reasons your customers churn โ€” so you can fix them.

Start for $19/mo

No credit card required for 7-day trial. Cancel anytime.

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Pattern Detection

Automatically clusters churn events by root cause across your entire customer base.

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Ticket Analysis

Connects to Intercom, Zendesk, or Help Scout to extract churn signals from support conversations.

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Usage Correlation

Links product usage drop-offs to cancellation events to pinpoint friction moments.

Simple pricing

Pro

$19

/month ยท billed monthly

  • โœ“Unlimited churn analyses
  • โœ“Stripe + support tool integrations
  • โœ“Automated reason tagging
  • โœ“Weekly digest email
  • โœ“CSV & API export
Get started

FAQ

How does ChurnLens connect to my data?

You provide API keys for Stripe, your support tool, and your analytics platform. ChurnLens pulls data securely and never stores raw customer PII.

How accurate is the churn reason detection?

Our algorithm achieves ~85% accuracy on labeled datasets. You can review and correct tags to improve accuracy over time for your specific product.

Can I cancel my subscription anytime?

Yes. Cancel from your account dashboard at any time. You keep access until the end of your billing period with no questions asked.